A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 1-2 working days, mass production time needs 5-7 days for order quantity more than.
Q3. Do you have any MOQ ?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 2-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order ?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places payment for formal order. Fourthly We arrange the shipment.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 90-180 days warranty to our products.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.